Last updated: January 2026

212bet Privacy Policy – Your Data Protected by the LGPD

At 212bet, privacy isn't a formality — it's a commitment. This Policy clearly explains what data we collect, why we collect it, how we protect your information, and all your rights as a data subject under the General Data Protection Law (LGPD — Law No. 13,709/2018).

LGPD Compliant 256-bit SSL No Data Selling Full Transparency

What You Need to Know at a Glance

The key points of this Policy — but please read the full document to understand all the details

COLLECTION
We Collect Only What We Need

212bet collects only the data strictly necessary to operate its services, verify your identity, process Pix payments, and meet legal obligations. No excessive or unnecessary data collection.

SELLING
Your Data Is Never Sold

212bet does not sell, rent, or transfer your personal data to third parties for commercial purposes. Period. Data sharing occurs only with essential technical partners required for operations, all bound by contractual confidentiality obligations.

LGPD
Full LGPD Compliance

All data processing at 212bet is grounded in one of the legal bases set out in Law No. 13,709/2018 — whether contract performance, legal obligation, legitimate interest, or explicit consent.

RIGHTS
8 Rights Guaranteed by Law

You have the right to access, correct, port, delete, and withdraw consent over your personal data at any time. Simply contact our support team — we respond within 15 business days.

SECURITY
256-Bit SSL Encryption

All data transmitted between you and 212bet is protected with 256-bit SSL encryption — the same standard used by Brazilian banks. Your data at rest is also stored in encrypted form.

COOKIES
Full Cookie Control

You can manage your cookie preferences at any time. Only cookies strictly necessary for the site to function are enabled by default — all others depend on your choice.

Your 8 Rights Guaranteed by the LGPD

The LGPD guarantees these rights to every Brazilian — and 212bet respects them in full

Access

Request a complete copy of all personal data 212bet holds about you, including your betting and transaction history.

Correction

Correct incomplete, inaccurate, or outdated data at any time through your account settings or by contacting support.

Erasure

Request the deletion of non-essential personal data held by 212bet, except where retention is required by law.

Portability

Receive your data in a structured, machine-readable format to transfer to another service, in accordance with ANPD regulations.

Information

Find out which entities 212bet has shared your data with and the specific circumstances under which that sharing took place.

Revocation

Withdraw at any time the consent given for processing based on this legal basis, without affecting operations already completed.

Block

Request the temporary restriction of processing for data that is unnecessary or excessive while the situation is being reviewed.

Objection

Object to data processing carried out on the basis of legitimate interest if you believe your fundamental rights take precedence in that situation.

To exercise any of these rights, contact us via live chat or by emailing privacidade@212bet.best. We respond within 15 business days.

Our Commitment to Your Privacy

This Privacy Policy describes how 212bet collects, uses, stores, and protects your personal data. It applies to all registered users of the 212bet platform in Brazil and covers the website https://212bet.best and any official app. By using 212bet's services, you confirm that you have read and understood this Policy. Questions? Contact us at privacidade@212bet.best at any time.


Section 1

1. Personal Data Controller

The controller of personal data collected through the platform 212bet is the company operating the website https://212bet.best, responsible for decisions regarding the processing of personal data of Brazilian users. For all privacy and data protection matters, including the exercise of rights under the LGPD, users may contact 212bet's Data Protection Officer (DPO) directly at privacidade@212bet.best.

212bet operates exclusively for users residing in Brazil, and all personal data collected is processed in accordance with Brazilian law, particularly the General Personal Data Protection Law (LGPD — Law No. 13,709/2018) and other applicable regulations issued by the National Data Protection Authority (ANPD).


Section 2

2. Personal Data We Collect

The 212bet collects personal data in different ways as you interact with the platform. The categories of data we may collect are detailed below:

2.1 Data You Provide Directly

  • Registration data: full name, CPF, date of birth, email, mobile number with area code, and full residential address including postal code (CEP);
  • Identity verification documents (KYC): National ID, driver's license, passport, or other official photo ID, and proof of address;
  • Payment data: Pix key (CPF, email, phone number, or random key), credit or debit card details (number, name, expiry date, and CVV — processed with encryption), bank account details for TED transfers;
  • Support communications: content of live chat messages, emails, and any call records with our support team.

2.2 Automatically Collected Data

  • Access data: IP address, browser type and version, operating system, device identifier, date and time of access;
  • Platform usage data: pages visited, bets placed, games accessed, session duration, clicks and interactions;
  • Location data: approximate geographic location derived from IP address for regulatory compliance and fraud prevention purposes;
  • Cookies and similar technologies: as detailed in Section 9 of this Policy.

2.3 Data Received from Third Parties

  • Identity verification information from credit bureaus or document verification services, where required for the KYC process;
  • Fraud prevention data received from payment processors such as Pix (Banco Central), and digital wallets PicPay and Mercado Pago;
  • Affiliate program information, when you register through a 212bet partner link.

212bet does not collect data classified as sensitive under the LGPD — such as health data, racial or ethnic origin, religious beliefs, or biometric data — unless expressly required by specific regulations governing the betting sector, in which case you will be informed and consulted in advance.


Section 3

3. Purpose of Data Processing

The 212bet uses your personal data exclusively for the following purposes:

3.1 Service Operation

  • Create and manage your account on the 212bet platform;
  • Process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED bank transfer;
  • Record and settle sports bets and casino game sessions;
  • Manage VIP Program benefits, cashback, and promotional bonuses;
  • Provide customer support in Portuguese.

3.2 Legal and Regulatory Compliance

  • Verify your identity (KYC) as required by betting regulations in Brazil;
  • Comply with anti-money laundering obligations (Law No. 9,613/1998);
  • Report suspicious transactions to the relevant authorities when legally required;
  • Maintain transaction records for tax and regulatory purposes for the legally required period.

3.3 Security and Fraud Prevention

  • Detect and prevent fraud, multi-account use, and bonus abuse;
  • Monitor suspicious activity and protect the integrity of the platform;
  • Verify users' age to ensure that only individuals 18 and older can access the services.

3.4 Communication and Marketing (with Consent)

  • Send notifications about your account, withdrawals, bets, and active promotions;
  • Inform you about new features, platform updates, and special events;
  • Send personalized offers based on your usage profile — only with your explicit consent, which can be withdrawn at any time.

3.5 Responsible Gambling

  • Monitor gambling patterns to identify signs of compulsive behavior and offer proactive support;
  • Manage self-exclusion tools, deposit limits, and reality breaks;
  • Meet responsible gambling obligations required under Brazilian betting regulations.

Section 4

4. Legal Basis for Processing (LGPD)

All personal data processing carried out by 212bet is based on at least one of the legal bases provided for in article 7 of Law No. 13,709/2018. The main legal bases used are:

  • Contract performance (Art. 7, V): processing necessary to provide the contracted services when you create an account and place bets on the platform — such as Pix payment processing, bet recording, and account management;
  • Compliance with a legal obligation (art. 7, II): processing required by law, such as KYC identity verification, anti-money laundering compliance, and retention of financial transaction records;
  • Legitimate interest (art. 7, IX): processing necessary for 212bet's legitimate purposes, such as fraud prevention, platform security, and service improvement, always respecting users' rights and reasonable expectations;
  • Consent (art. 7, I): optional processing activities, such as sending personalized marketing communications and using non-essential cookies — always with explicit, revocable consent.

Section 5

5. Sharing Data with Third Parties

The 212bet does not sell, rent, assign, or otherwise commercialize your personal data to third parties for their own commercial purposes. Data sharing occurs only in the situations described below, always with a specific purpose and contractual obligations of confidentiality and security:

5.1 Essential Service Providers

  • Payment processors: financial institutions and platforms such as Pix (via Banco Central), PicPay, and Mercado Pago, to process deposits and withdrawals in BRL;
  • Identity verification (KYC) providers: companies specializing in document verification and credit bureau checks to confirm user identity;
  • Casino game providers: companies such as Evolution, Pragmatic Play, and other certified game providers that operate the live casino games and slots available on the platform — data sharing is limited to what is necessary to run gaming sessions;
  • Infrastructure and cloud computing providers: companies that host 212bet's servers and systems, bound by strict data protection agreements and security certifications;
  • Customer support tools: live chat platforms used to process support requests.

5.2 Authorities and Regulatory Bodies

212bet may share data with government, regulatory, or judicial authorities when legally required, including: the Banco Central do Brasil, the Federal Revenue Service, the Brazilian betting regulator, and law enforcement agencies in financial crime investigations.

All third parties that receive personal data from 212bet users are bound by contractual data protection clauses equivalent to or stricter than those required by the LGPD. 212bet conducts periodic privacy due diligence on its critical vendors.


Section 6

6. International Data Transfers

Some of the service providers used by 212bet — such as live casino game providers and cloud infrastructure providers — may process data on servers located outside Brazil. When this occurs, 212bet applies the safeguards set out in Articles 33 and 34 of the LGPD to ensure that the level of data protection is equivalent to that required under Brazilian law:

  • Transfers to countries whose data protection legislation has been recognized as adequate by the ANPD;
  • Standard contractual clauses approved by the ANPD or equivalent international mechanisms;
  • Internationally recognized compliance certifications (such as ISO 27001).

Users may request specific information about international transfers of their personal data by emailing privacidade@212bet.best.


Section 7

7. Data Retention and Deletion

The 212bet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law:

  • Active account data: retained for as long as your account is active on the platform;
  • Financial transaction records: retained for a minimum of 5 (five) years after each transaction, as required by anti-money laundering legislation and the Brazilian Federal Revenue Service;
  • Betting records: retained for a minimum of 5 (five) years for regulatory compliance purposes;
  • Identity verification (KYC) data: retained for a minimum of 5 (five) years after account closure;
  • Support communication records: retained for up to 2 (two) years for quality assurance and dispute resolution purposes;
  • Marketing data (with consent): retained until consent is withdrawn by the user.

Once the applicable retention periods have expired, data is securely deleted or anonymized so that the holder can no longer be identified. You may request early deletion of non-essential data by emailing privacidade@212bet.best — each request will be reviewed in light of any applicable legal retention obligations.


Section 8

8. How to Exercise Your Rights as a Data Subject

The 212bet guarantees the full exercise of the rights set out in Article 18 of the LGPD. To exercise any of your rights, you can reach us through the following channels:

  • Dedicated email: privacidade@212bet.best;
  • Live chat: available 24h on the 212bet website — identify your request as an LGPD rights request;
  • Account settings: some access and correction features are available directly in the user area.

To process your request, 212bet may ask you to confirm your identity to prevent unauthorized third parties from exercising rights on your behalf. The response deadline is up to 15 (fifteen) business days from receipt of the complete request. If you are not satisfied with 212bet's response, you have the right to file a complaint with the National Data Protection Authority (ANPD).


Section 9

9. Cookies and Tracking Technologies

The 212bet uses cookies and similar technologies to ensure the platform works properly and to improve your experience. The types of cookies used are:

9.1 Strictly Necessary Cookies

Essential for basic site functionality — such as keeping your session authenticated, remembering your betting slip, and ensuring secure browsing. These cookies are enabled by default and cannot be turned off without affecting how the platform works.

9.2 Performance and Analytics Cookies

Used to understand how users interact with the platform — which pages are most visited, where errors occur, and how long pages take to load. Information is collected in aggregated, anonymous form. These cookies are enabled with your consent.

9.3 Functionality Cookies

These allow the platform to remember your preferences — such as language, favorite odds, and market display settings — to personalize your experience. Enabled with your consent.

9.4 Marketing Cookies (with Explicit Consent)

Used to display relevant 212bet ads on other websites and platforms, and to measure the effectiveness of marketing campaigns. Enabled only with your explicit consent, which can be withdrawn at any time.

You can manage your cookie preferences at any time through the consent banner shown on your first visit or in your account's privacy settings. Disabling non-essential cookies does not affect betting, payments, or access to your account.


Section 10

10. Personal Data Security

The 212bet applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper disclosure. Key security measures in place include:

  • 256-bit SSL/TLS encryption in all communications between your device and 212bet's servers;
  • Encrypted storage of sensitive data, including passwords (bcrypt hash) and payment data;
  • Two-Step Verification (2FA) available to all users as an additional layer of account protection;
  • Role-based access control — 212bet employees access only the data required for their specific roles;
  • Continuous monitoring real-time security and intrusion detection;
  • Penetration testing and security audits conducted periodically by independent specialized firms;
  • Incident response plan with procedures for notifying the ANPD and affected users in the event of a data breach, as required by Article 48 of the LGPD.

Despite all measures in place, no system is entirely immune to risk. 212bet recommends using strong, unique passwords for your account, enabling two-step verification, and never sharing your login credentials with anyone. If you suspect unauthorized access, notify our support team immediately via live chat.


Section 11

11. Minors Under 18

The services of 212bet are intended exclusively for users aged 18 (eighteen) and over. The platform does not intentionally collect personal data from minors. If you believe a person under 18 has created an account at 212bet, please notify our support team immediately at privacidade@212bet.best so the account can be closed and the data deleted. 212bet employs active age verification checks during the registration process and may request supporting documentation at any time.


Section 12

12. Changes to this Privacy Policy

The 212bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or platform features. Significant changes will be communicated at least 7 (seven) days in advance by email to all active users and through a prominent notice on the site.

The date of the last update is always shown at the top of this page. Continued use of the platform after a new version of the Policy takes effect constitutes acceptance of the updated terms. Previous versions of this Policy may be requested by emailing privacidade@212bet.best.


Section 13

13. Contact, DPO, and Privacy Channel

To exercise your rights as a data subject, ask questions about this Policy, or report any privacy or data protection concerns at 212bet, use the following channels:

  • Privacy email (DPO): privacidade@212bet.best — for LGPD requests, incident reports, and questions about data processing;
  • General support: contato@212bet.best — for general customer service inquiries;
  • Live chat: available 24h directly on the 212bet website — for urgent matters.

The 212bet Data Protection Officer (DPO) is the designated point of contact responsible for overseeing LGPD compliance within the organization and handling requests from data subjects and the ANPD. The DPO's name and contact details are available upon request via the privacy email.

If you are not satisfied with 212bet's response to an LGPD rights request, you may file a complaint directly with the National Data Protection Authority (ANPD), as set out in Article 18, §4 of Law No. 13,709/2018.

This Privacy Policy was reviewed and updated in January 2026. Previous versions are available upon request at privacidade@212bet.best.

How 212bet Protects Your Privacy in Practice

Concrete measures that make a real difference to your account every day

ENCRYPTION
256-Bit SSL on All Transactions

Every Pix deposit, every withdrawal, every login — all protected with bank-grade encryption. Your financial data never travels in the open between your device and our servers.

AUTHENTICATION
Two-Factor Authentication (2FA)

Enable 2FA in your account settings to add an extra layer of protection. Even if someone obtains your password, they won't be able to access your 212bet account without the code from your mobile device.

INTERNAL ACCESS
Minimum Necessary Access

212bet employees only access the data required for their specific roles. No staff member has unrestricted access to the user database — every access is logged and audited.

INCIDENTS
Rapid Notification in the Event of an Incident

In the event of a data breach, 212bet will notify the ANPD and affected users within the legally required timeframe. You will be informed of what happened, which data was affected, and what steps were taken.

DELETION
Secure Data Deletion

When retention periods expire, data is deleted using techniques that prevent recovery — not simply flagged as deleted in the database. You may request early deletion of non-essential data.

AUDIT
Periodic Independent Audits

212bet conducts penetration testing and security audits through independent specialized firms to identify and remediate vulnerabilities before they can be exploited.

Bet with Privacy and Security at 212bet

Your data protected by LGPD, Pix withdrawals to any Brazilian bank, football, live casino, slots, and e-sports — all on a platform that genuinely respects you. Free registration, minimum deposit of R$ 20.00.

LGPD compliant Data never sold to third parties 256-bit SSL on all transactions 24/7 support in Portuguese

Privacy Frequently Asked Questions

Common questions about how 212bet handles your personal data

No. 212bet never sells, rents, or transfers your personal data to third parties for their own marketing purposes. Data sharing occurs only with service providers essential to the platform's operation — such as Pix payment processors, identity verification providers, and casino game providers — always under strict contractual obligations of confidentiality and use limited to the necessary purpose.

You can request a full copy of your personal data by emailing privacidade@212bet.best or via the platform's live chat. Identify yourself with the CPF and email address registered on your account and specify that you are exercising the right of access under Article 18, Item I of the LGPD. 212bet will respond within 15 business days with a complete report of the data it holds about you, including registration data, transaction history, betting records, and support communication logs.

After your account is closed, 212bet retains financial transaction and betting records for a minimum of 5 (five) years, as required by anti-money laundering legislation (Law No. 9,613/1998) and the Federal Revenue Service. Identity verification (KYC) data is also retained for a minimum of 5 years after account closure. Data that does not need to be kept for legal reasons — such as marketing preferences and non-essential usage data — is deleted within 90 days of the account closure request.

You can opt out of marketing emails from 212bet in three ways: by clicking the unsubscribe link in the footer of any promotional email you receive; by adjusting your notification settings in your account on the platform; or by emailing privacidade@212bet.best to withdraw your consent for marketing communications. Opt-out requests are processed within 5 business days. Please note that transactional emails — such as withdrawal confirmations, security alerts, and mandatory notices — will continue to be sent regardless of your marketing preferences.

In the event of a security incident involving personal data, 212bet will follow its incident response plan, which includes: immediate containment of the incident, assessment of the impact and affected data, notification to the ANPD within the legal timeframe (72 hours for high-risk incidents), and notification to affected users with clear information about what happened, which data was exposed, and what steps were taken to mitigate the risks. Sensitive data such as passwords are stored in hashed format and payment data is encrypted, which significantly limits the impact of any potential breach.

No. Registering with 212bet requires accurate information — your full legal name, CPF, and real date of birth — both for regulatory compliance and to ensure Pix withdrawals are correctly processed to the account holder. Providing false information violates the platform's Terms and Conditions and may result in permanent account suspension and forfeiture of any balance. 212bet protects your privacy through encryption and strict data handling policies — you don't need to use false information to keep your personal data safe.
Privacy & Data — 212bet

The 212bet collects and processes personal data exclusively to operate the contracted services, verify user identity (KYC), prevent fraud, and meet legal obligations. All data is processed in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). You have the right to access, correct, port, or request deletion of your data at any time. To exercise these rights, contact us at privacidade@212bet.best or consult the Terms and Conditions of the platform.

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